Privacy Policy
Your privacy matters to us. Here's how we protect your personal information.
Information We Collect
At Ultrawebconsole, we collect information that helps us provide better budget control services. This includes data you provide directly and information gathered automatically through your use of our platform.
Personal Information You Provide
- Name, email address, and contact information when you create an account
- Financial data you input for budget tracking and analysis
- Payment information for subscription services
- Communication preferences and support inquiries
- Profile information and customization settings
Important: We never store your banking passwords or direct access credentials. All financial data connections use read-only, encrypted APIs that comply with Taiwan's Personal Data Protection Act.
Automatically Collected Information
- Device information including browser type, operating system, and IP address
- Usage patterns and feature interactions within our platform
- Session data and login timestamps for security purposes
- Performance metrics to improve service quality
Data Type | Collection Method | Purpose |
---|---|---|
Account Information | Direct Input | Service Provision & Support |
Financial Data | User Entry & API | Budget Analysis & Insights |
Usage Analytics | Automatic | Platform Improvement |
Technical Logs | System Generated | Security & Performance |
How We Use Your Information
Your information helps us deliver personalized budget control services while maintaining the highest security standards. We process your data lawfully under Taiwan's regulatory framework.
Primary Uses
- Generating personalized budget insights and spending analysis
- Providing automated alerts for budget limits and unusual transactions
- Maintaining secure access to your account and preventing unauthorized use
- Processing payments and managing subscription services
- Delivering customer support and responding to your inquiries
- Sending important service updates and security notifications
We operate under strict data minimization principles — we only collect and use information necessary for providing our budget control services. Your financial data remains yours, and we never sell it to third parties.
Legal Bases for Processing
- Contractual necessity for service delivery and account management
- Legitimate business interests for platform improvement and security
- Legal compliance with Taiwan financial regulations and tax requirements
- Your explicit consent for marketing communications and optional features
We regularly review our data processing activities to ensure they remain necessary and proportionate. When purposes change or expire, we update our practices accordingly and notify affected users.
Data Sharing and Disclosure
We maintain strict controls over data sharing. Your personal information is shared only in specific circumstances and always with appropriate safeguards in place.
Authorized Third Parties
- Payment processors for secure transaction handling (PCI DSS compliant)
- Cloud infrastructure providers with data processing agreements
- Customer support tools for efficient service delivery
- Security vendors for fraud prevention and platform protection
- Analytics services for aggregated, anonymized usage insights
No Data Sales: We never sell, rent, or trade your personal information to marketers, advertisers, or other third parties. Your financial data is never shared for commercial purposes.
Legal Disclosures
- Court orders and legal processes when required by Taiwan law
- Government requests for information during investigations
- Emergency situations involving immediate threats to safety
- Business transfers with equivalent privacy protection commitments
All third-party partners sign comprehensive data processing agreements that require them to maintain the same privacy standards we uphold. We regularly audit these relationships to ensure compliance.
When sharing aggregated data for research or industry insights, we ensure complete anonymization — no individual users can be identified from this information.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act and international privacy standards, you have comprehensive rights regarding your personal information. We've made exercising these rights straightforward and accessible.
Access Your Data
Request a complete copy of personal information we hold about you, including how it's used and shared. Available in machine-readable formats.
Correct Inaccuracies
Update or correct any personal information that's incomplete or inaccurate. Most corrections can be made directly in your account settings.
Delete Your Information
Request deletion of your personal data when it's no longer needed for our services, subject to legal retention requirements.
Data Portability
Export your financial data and account information in common formats to use with other services or for your records.
Restrict Processing
Limit how we process your information in certain situations, such as when you contest accuracy or object to processing.
Withdraw Consent
Revoke permissions for optional features like marketing communications or advanced analytics at any time.
How to Exercise Your Rights
Contact our privacy team at support@ultrawebconsole.com with your request. Include your account email and specify which right you want to exercise. We typically respond within 15 business days.
For urgent matters or if you're unsatisfied with our response, you can contact Taiwan's National Development Council or your local data protection authority.
We don't charge fees for reasonable requests, though we may ask for identity verification to protect your information from unauthorized access.
Data Security and Protection
Protecting your financial information is our top priority. We employ multiple layers of security controls and regularly update our practices to address emerging threats.
Technical Safeguards
- End-to-end encryption for all data transmission and storage
- Advanced authentication including multi-factor options
- Regular security audits and penetration testing
- Automated threat detection and response systems
- Secure cloud infrastructure with 99.9% uptime guarantees
- Daily encrypted backups stored in geographically distributed locations
Operational Security
- Employee background checks and confidentiality agreements
- Role-based access controls limiting data exposure
- Regular security training and awareness programs
- Incident response procedures with user notification protocols
- Third-party security certifications and compliance audits
Data Breach Response: In the unlikely event of a security incident affecting your personal information, we'll notify you within 72 hours along with details about what happened and steps we're taking to resolve it.
We maintain cyber insurance coverage and work with leading security firms to continuously improve our defenses. Our security measures meet or exceed industry standards for financial technology platforms.
Your Security Role
- Use strong, unique passwords and enable two-factor authentication
- Keep your contact information current for security alerts
- Log out completely when using shared or public devices
- Report suspicious activity or communications immediately
- Review your account regularly for unauthorized changes
Data Retention and Deletion
We retain personal information only as long as necessary for legitimate business purposes and legal requirements. Our retention practices balance service needs with privacy protection.
Information Type | Retention Period | Legal Basis |
---|---|---|
Account Information | Duration of service plus 3 years | Contract & Legal Compliance |
Financial Data | 7 years after account closure | Taiwan Tax Law Requirements |
Usage Analytics | 2 years from collection | Legitimate Business Interest |
Support Communications | 5 years from resolution | Legal Protection |
Marketing Preferences | Until consent withdrawn | User Consent |
When retention periods expire, we securely delete or anonymize information using industry-standard techniques. Anonymized data may be retained longer for statistical purposes, but cannot be linked back to individuals.
Early Deletion Requests
- You can request early deletion of most personal information
- Some data must be retained for legal compliance (financial records, tax information)
- We'll explain any retention requirements when processing deletion requests
- Deleted data is permanently removed from active systems within 30 days
- Backup systems are purged according to scheduled rotation cycles
We regularly review and update retention schedules to ensure they remain appropriate and compliant with evolving legal requirements. Users are notified of significant changes to retention practices.
International Data Transfers
While Ultrawebconsole operates primarily in Taiwan, some of our service providers and infrastructure partners are located internationally. We ensure all cross-border data transfers maintain equivalent protection standards.
Transfer Safeguards
- Standard contractual clauses approved by Taiwan authorities
- Adequacy determinations for countries with equivalent privacy laws
- Binding corporate rules for multinational service providers
- Specific consent for transfers when required by law
- Regular monitoring of international privacy developments
Primary Locations: Our core systems remain in Taiwan with backup infrastructure in Singapore and Japan — both recognized for strong privacy protections. Any other transfers are limited and protected by appropriate safeguards.
We maintain detailed records of international transfers and the legal mechanisms protecting them. This information is available upon request as part of your data access rights.
If international privacy laws change in ways that could affect your data protection, we'll notify affected users and implement necessary safeguards or data relocations.
Children's Privacy
Ultrawebconsole's budget control services are designed for adults managing personal finances. We don't knowingly collect personal information from children under 18 years old.
Age Verification
- Account registration requires confirmation of legal age
- Financial service features require adult verification
- We investigate reports of underage account usage
- Underage accounts are immediately suspended pending verification
If we discover that a child's information has been collected, we'll delete it promptly and notify parents or guardians when identifiable. Parents can contact us to request information about their child's potential account usage.
Parents interested in financial education tools for their children should explore age-appropriate alternatives. We may develop family-friendly budget education resources in the future with proper parental controls.
Cookie Policy
Ultrawebconsole uses cookies and similar technologies to enhance your experience, maintain security, and understand how our platform is used. You have control over non-essential cookies.
Cookie Categories
- Essential: Required for core functionality, security, and account access
- Functional: Remember your preferences and customization settings
- Analytics: Help us understand usage patterns and improve our services
- Security: Detect suspicious activity and prevent unauthorized access
You can manage cookie preferences in your account settings or browser controls. Disabling functional cookies may limit some platform features, but core budget tracking remains available.
We don't use advertising cookies or share cookie data with marketing companies. Third-party cookies are limited to essential service providers with privacy agreements.
Cookies are automatically deleted according to their specified lifespan or when you clear your browser data. Essential cookies expire when you end your session, while preference cookies may last up to one year.
Policy Updates
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy practices. Significant updates are communicated clearly to all users.
Update Process
- Major changes require 30 days advance notice via email
- Minor clarifications are updated immediately with change logs
- Users can request explanations of policy changes
- Continued service use constitutes acceptance of updates
- Previous policy versions are archived for reference
If you disagree with policy updates that materially affect your privacy rights, you can close your account and request data deletion before the changes take effect.
We maintain transparency about why changes are made — whether due to new features, legal requirements, or improved privacy protections. Change summaries highlight what's different and how it affects you.
Significant updates are also posted on our website and social media channels to ensure broad awareness. We welcome feedback and questions about policy changes.
Privacy Questions or Concerns?
Contact our privacy team for questions, requests, or concerns about your personal information:
Email: support@ultrawebconsole.com
Phone: +886 4 2375 9366
Address: No. 35號, Linsen Rd, West District, Taichung City, Taiwan 403
We typically respond to privacy inquiries within 15 business days. For urgent security matters, please call during business hours (9 AM - 6 PM Taiwan time, Monday through Friday).